Who should I contact if I have questions or comments about GiveCentral?


In most situations, it is best to contact the organization that you are supporting. It will be most familiar with how it uses GiveCentral. In addition, that organization also has the ability to make changes to your account, answer your questions and implement suggested improvements to its online giving presence.

GiveCentral provides you with a full-time customer support staff to assist with any questions you may have.  If you require any assistance updating payment information, reprocessing a payment, or accessing your year-end tax letters, please contact us so we can resolve or discuss them with you.

Hours of Operation: Monday-Friday, 8:30am-5:00pm CT

Email: support@givecentral.org

Phone: (312)929-2306

*Please note: If you call outside of business hours, please leave a message and a representative will respond to you as soon as possible the next business day.


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